San Gairo is dedicated to providing an impeccable standard of service. If you require assistance or wish to raise a formal concern, please direct your communication to the appropriate channel below.
1. Client Support & General Inquiries
For questions regarding our collections, sizing, product availability, or general assistance, please contact our support team.
- Email: Connect.sangairo@gmail.com
2. Order Support & Logistics
If you require assistance with an existing order, tracking information, returns, or cancellations, please include your Order Number in the subject line of your email to ensure swift processing.
- Email: Connect.sangairo@gmail.com
3. Intellectual Property Infringement
To report the unauthorised use of San Gairo photography, suspected counterfeit products, or any infringement of our trademark (Application No. 7754561), please contact our legal desk.
- Email: Connect.sangairo@gmail.com
4. Grievance Redressal Mechanism
In compliance with the Consumer Protection (E-Commerce) Rules and applicable digital data protection regulations, San Gairo maintains a formal grievance redressal mechanism to address serious customer concerns and privacy requests.
If your concern has not been satisfactorily resolved through standard support channels, you may escalate the matter.
Statutory Grievance Desk
San Gairo Legal & Compliance Council · Designated Officer for Consumer Protection & Digital Governance
Official Escalation Channel: Connect.sangairo@gmail.com
We aim to acknowledge all formal grievances within 48 hours and work to resolve them comprehensively within the statutory timeframes defined under Indian law.